Admins & Managers
Answers to the questions that come up most — setup, the dashboard, rosters, schedules, and how to respond when someone needs support.
If someone may be at risk of harming themselves or others, your role is to act fast and get them the right help — not to counsel them yourself.
1. If there is immediate danger, don't leave them alone. Call 911 or local emergency services.
2. Call or text 988 — the US Suicide & Crisis Lifeline, 24/7.
3. Notify HR or your General Manager immediately, following your company's protocol.