For Admins & Managers

Manager & Admin Portal

One place for everything you need to run Lollipop well — your guides, printable desk references, training videos, and the manager tools.

Your guides

Admin Walkthrough

Every admin screen, one at a time — uploading your roster, changing send times, fixing bounced addresses. With screenshots.

11 pages · screenshotsOpen

Admin Help Center

Ask it anything — a bot that answers your questions on setup, the dashboard, rosters, schedules, and responding to alerts.

Ask the bot · instant answersOpen

Administrator’s Guide

The handbook for the account admin & champion — responsibilities, running the program, and adding or removing employees.

For Admins · 5 pagesOpenPDF

Onboarding & Best Practices

The field guide for supervisors — best practices, responding to alerts, the manager tools, and links to the printable desk references.

For Managers · 5 pagesOpenPDF

Team rollout templates

Your Launch Checklist

Everything you need to do and provide so we can get Lollipop live for your team — check off each item as you go.

1 page · printableOpen

Team Introduction Script

A ready-to-read script for introducing Lollipop at your next team meeting — about five minutes. In English and Spanish.

EN/ES · 6 pagesOpenWord

Employee Introduction Email

A ready-to-send email announcing Lollipop to your team — in English and Spanish, with fill-in fields.

EN/ES · 2 pagesOpenSend emailWord

Check-In Reminder Email

A warm nudge to send if engagement dips — reminds your team why check-ins matter, without pressure. In English and Spanish.

EN/ES · 2 pagesOpenSend emailWord

Check-In Flier

A flier for break rooms and noticeboards — each with a QR code linking to a short video on how Lollipop works. In English and Spanish.

EN/ES · 2 pagesOpenPDF

Manager training videos

Short, practical videos — about 12 minutes total — that walk supervisors through their role, responding to alerts, and using the resource library. The perfect first step before launch.

Employee explainer videos

Short videos for your whole team — what Lollipop is, how a check-in works, and why their answers stay private. Share the link, or play one at a team meeting before launch.

Manager tools

Manager one-sheets

Communication Pitfalls

What not to say — five common pitfalls and what to try instead.

1 page · printableOpenPDF

Active Listening Guide

The five habits of active listening, with quick do’s for each.

1 page · printableOpenPDF

Body Language

Twelve signals to notice and shift — and what to do instead.

1 page · printableOpenPDF
Lollipop Software · Culture Software Solutions, Inc. · Creating Caring Workplaces